Privacy Policy

This Privacy Policy governs the manner in which District5 collects, uses, maintains and discloses information collected from Users (each, a "User") of the dir.to website and any services offered on subdomains of dir.to ("Site"). This privacy policy applies to the Site and all products and services offered by District5.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the site, register on the site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, billing address. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet Service Providers utilised and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance user experience and to help us improve our website and hosting services. By using dir.to you specifically agree to this policy. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. Refusing cookies may result in some parts of the Site not functioning properly.

How we use collected information

District5 may collect and use Users personal information for the following purposes:

To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To send periodic emails - We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share information with other District5 products.

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as analytics or sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

Services we currently use to help us operate our business include:

  • Intercom
  • Stripe

Changes to this privacy policy

District5 has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

This document was last updated on: August 14, 2016